Responsible gambling at Slotorado Casino
Responsible gambling Slotorado means having access to tools that help you stay in control of how much time and money you spend on the platform. Gambling involves financial risk, and no outcome is ever guaranteed. If your gambling habits are causing stress, financial difficulty, or conflict in your relationships, the resources on this page can help you take action before the situation gets worse.
Tools available in your Slotorado account
Slotorado provides several built-in tools designed to help you manage your gambling behaviour. All of them can be activated without contacting customer support.
| Tool | What It Does | Where to Set It |
|---|---|---|
| Deposit limit | Caps the total amount you can deposit per day, week, or month | Account settings → Responsible gambling |
| Loss limit | Caps the total net loss allowed within a set period | Account settings → Responsible gambling |
| Session time limit | Ends your session automatically after a set duration | Account settings → Responsible gambling |
| Reality check | Shows a pop-up reminder at regular intervals during play | Account settings → Responsible gambling |
| Cooling-off period | Blocks access to your account for a chosen period (24 hours to 6 weeks) | Account settings → Responsible gambling |
| Self-exclusion | Closes your account for a minimum of 6 months | Account settings → Responsible gambling or via customer support |
Once a limit is lowered, the change takes effect immediately. Increasing a limit requires a waiting period – typically 24 to 72 hours – to prevent impulsive decisions. Self-exclusion cannot be reversed until the chosen period has passed.
Setting deposit and loss limits
Deposit and loss limits are the most direct way to control your spending at Slotorado.
Log in to your account and open the responsible gambling section in your settings.
Select the type of limit you want to set: deposit limit, loss limit, or both.
Choose a time period – daily, weekly, or monthly.
Enter the maximum amount and confirm.
A deposit limit restricts how much money you can add to your account within the chosen period. A loss limit caps your net losses – the difference between the amounts you wagered and the amounts you received back – over the same timeframe. If either limit is reached, the system blocks further deposits or play until the period resets. You can also set a session limit, which automatically logs you out after a fixed number of minutes of continuous play.
Reality checks and session reminders
A reality check is a pop-up notification that appears on screen at regular intervals while you are playing. It shows how long you have been in the current session and how much you have spent during that time. The reminder gives you a chance to pause and decide whether to continue, take a break, or stop playing.
You can set the interval in your account settings – for example, every 30, 60, or 90 minutes. The session timer runs continuously from the moment you start playing, regardless of which game you are on. When the pop-up appears, your game pauses until you acknowledge the notification and choose to continue or close the session.
Taking a break: cooling-off and self-exclusion
A cooling-off period temporarily blocks access to your Slotorado account for a duration you choose, typically ranging from 24 hours to six weeks. During a cooling-off period, you cannot log in, deposit, or play. Marketing communications are also paused. Once the period ends, your account reopens automatically.
Self-exclusion is a longer and more permanent measure. When you self-exclude, your account is closed for a minimum of six months. You will not be able to reopen it before the exclusion period has passed, and you will not receive any promotional emails or notifications during that time. If you want your exclusion to apply across all licensed operators in the Netherlands, you can register with CRUKS (Centraal Register Uitsluiting Kansspelen) through the Kansspelautoriteit website. CRUKS registration blocks your access to every Dutch-licensed gambling platform, not only Slotorado.
Account closure is a separate option. If you want to close your account without a formal self-exclusion, contact customer support and request permanent closure. Any remaining balance will be returned to you through your registered withdrawal method.
Signs that gambling is becoming a problem
The following behaviours may indicate that gambling is no longer a recreational activity for you:
- Spending more money than you can afford to lose.
- Chasing losses by increasing your bets after a losing session.
- Borrowing money or selling possessions to fund gambling.
- Hiding the amount of time or money you spend on gambling from family or friends.
- Feeling anxious, irritable, or restless when you are not gambling.
- Neglecting work, studies, or personal responsibilities because of gambling.
- Continuing to gamble despite knowing it is causing harm to your finances or relationships.
If any of these apply to you, consider setting stricter limits on your account, taking a cooling-off period, or reaching out to one of the independent organisations listed below.
Where to get independent help
The following Dutch organisations offer free, confidential support for people affected by gambling problems.
Loket Kansspel – the national helpline for gambling-related problems in the Netherlands. Available 24/7 by phone. Chat and WhatsApp are available daily from 08:00 to 00:00. Website: loketkansspel.nl
AGOG (Anonieme Gokkers, Omgeving Gokkers) – a self-help organisation that runs weekly peer support group meetings for people with a gambling problem and for their family and friends. Website: agog.nl Phone: 0900 217 77 21 Email: [email protected]
Gamblers Anonymous Nederland – part of the international Gamblers Anonymous network, offering group meetings based on the twelve-step programme for gambling addiction recovery. Website: gamblers-anonymous.nl
All services are free and confidential. You do not need to provide your Slotorado account details or any other gambling account information to access support.